Privacy Policy

Introduction

This Privacy Policy governs the collection, use, storage, and disclosure of personal information by b477, Bangladesh's trusted online gaming platform available at https://b477.pro. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by the terms set out in this Privacy Policy.

b477 is committed to maintaining the highest standards of data privacy. We collect only the information necessary to provide you with a safe, reliable, and enjoyable gaming experience, and we implement industry-leading safeguards to protect that information at every stage of its lifecycle. This policy applies to all users of the b477 platform, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.

Our Privacy Commitments

Information We Collect

b477 collects two categories of information: information you provide directly to us, and information collected automatically when you use our platform. The following outlines both categories in detail.

Information You Provide

• Account registration details: full name, date of birth, email address, phone number, and username.
• Identity verification documents submitted during the KYC process (such as National ID, passport, or driving licence).
• Payment information including mobile banking account references (bKash, Nagad, Rocket, Upay) and bank account details for deposits and withdrawals.
• Communications you send us, including support requests, feedback messages, and dispute notifications.

Automatically Collected Information

• Device and browser data: IP address, device model, operating system, browser type and version, and screen resolution.
• Usage data: pages visited, features used, session duration, betting history, and transaction records.
• Cookies and similar tracking technologies (see the Cookies section below for full details).

How We Use Your Information

b477 uses the personal data it collects for the following lawful purposes:

• To create and manage your b477 account, verify your identity, and fulfil KYC obligations required for responsible gaming compliance.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported payment partners in Bangladesh.
• To provide customer support, investigate complaints, and resolve disputes in a timely manner.
• To personalise your gaming experience by recommending relevant games, sports betting markets, and promotional offers based on your activity.
• To detect and prevent fraudulent activity, money laundering, and any other illegal or prohibited behaviour on our platform.
• To improve our platform, fix technical issues, analyse user trends, and develop new features and games for our Bangladesh audience.

Disclosure and Sharing of Information

b477 does not sell, rent, or trade your personal information to third parties for commercial purposes. Your data is held in strict confidence. However, we may share limited information under the following specific and necessary circumstances:

In all cases where data is shared, we ensure that the recipient applies appropriate technical and organisational safeguards. We do not share data beyond what is strictly required for each purpose.

• Service providers and technology partners engaged to operate the b477 platform (payment processors, fraud detection services, cloud hosting providers), all bound by data protection agreements.
• Regulatory and law enforcement authorities when we are legally obligated to disclose information under applicable Bangladesh law or a valid court order.
• In the event of a merger, acquisition, or sale of b477's business assets, in which case users will be notified before their personal data is transferred to or becomes subject to a different privacy policy.

Payment Data and Financial Information

All financial transactions on b477 — including deposits via bKash, Nagad, Rocket, or Upay, and withdrawals to local bank accounts such as Dutch-Bangla Bank, Islami Bank, Sonali Bank, or City Bank — are processed through secure, encrypted payment gateways. b477 does not store full mobile wallet credentials or complete bank account numbers on its servers. Only tokenised references required for transaction reconciliation are retained.

If you have questions or concerns about a specific payment transaction, please contact our support team. We take payment data integrity with the utmost seriousness and investigate all reported discrepancies promptly.

Data Security

b477 employs a multi-layered security architecture to protect your personal information. This includes SSL/TLS encryption for all data in transit, firewalls, intrusion detection systems, regular penetration testing, and strict access controls that limit which members of staff can view sensitive account data. All personnel with data access are subject to confidentiality obligations.

While we strive to protect your personal data using all commercially reasonable measures, no method of transmission over the internet or method of electronic storage is completely infallible. We encourage you to use a strong, unique password for your b477 account and never share your login credentials with anyone.

Cookies and Tracking Technologies

b477 uses cookies and similar technologies (such as local storage and session tokens) to keep you logged in, remember your preferences, prevent fraudulent account activity, and analyse how users interact with our platform. Cookies are small text files stored on your device by your browser when you visit b477.

You may configure your browser to block or delete cookies; however, doing so may affect the functionality of certain b477 features, including staying logged into your account. We do not use cookies to serve third-party advertisements. Strictly necessary cookies (those required for core platform functionality) are always active and cannot be disabled without affecting service quality.

Data Retention

b477 retains your personal data for as long as your account remains active or as necessary to provide you with our services. In addition, we may retain certain data for longer periods where required for legal compliance, fraud prevention, financial record-keeping under Bangladesh law, or the resolution of disputes. When personal data is no longer needed, it is securely deleted or anonymised using industry-standard methods. You may request the deletion of your account and associated personal data at any time by contacting our support team at [email protected].

Your Rights as a User

b477 respects your rights over your personal data. As a registered user, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of Access: request a copy of the personal data b477 holds about you.
• Right of Rectification: request correction of any inaccurate or incomplete personal data.
• Right of Erasure: request the deletion of your personal data, subject to any legal retention obligations.
• Right to Restrict Processing: request that b477 limit how it processes your data in certain circumstances.
• Right to Withdraw Consent: where processing is based on your consent, you may withdraw that consent at any time (this will not affect the lawfulness of processing before withdrawal).

To exercise any of these rights, please contact us by email at [email protected]. We will respond to all verified requests within 30 days. In some cases, we may require you to verify your identity before acting on a request.

Children's Privacy

b477 is strictly an adult platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we discover that personal data has been collected from a minor, we will delete it immediately. If you believe a minor has registered on our platform, please notify us at [email protected] without delay.

Changes to This Privacy Policy

b477 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, provide a more prominent notice (such as a notification on the platform or an email to registered users).

Your continued use of the b477 platform after any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way b477 handles your personal data, our dedicated privacy team is here to help. We are committed to addressing all privacy-related enquiries with care, thoroughness, and within a reasonable timeframe.

Email us at: [email protected]